TIM MOONEY FORD, INC. | RT. 36 PO BOX 137 TUSCOLA, IL 61953 | PHONE: 1-800 541-5782 | FAX: 217-253-4454


Roadside Assistance

 

Ford Motor Company Roadside Assistance Every Ford, Lincold and Mercury vehicle owner enjoys roadside assistance with their new vehicle for 36 months or 36,000 miles, whichever comes first. Lincoln owners enjoy 48 months with unlimited miles. Following the complimentary coverage period, you can receive Roadside Assistance for an annual fee in the Ford Auto Club, or pay for the services as you need them.

Program highlights include

Refer to your vehicle's Owner's Guide for specific terms of coverage - see Glove Box Manuals

 

When you need Roadside Assistance:

  1. Step One: Call 800-241-3673 (Ford/Mercury), 800-521-4140 (Lincoln), 800-565-3673 (in Canada). Be prepared to give specific directions to your location. Have your Vehicle Identification Number or (VIN), model and color of your vehicle and your license plate number ready.
  2. Step 2: The Roadside Assistance Customer Service Representative (CSR) will first inquire if you are safe. If you wish, the CSR will dispatch local authorities to the scene.
  3. Step 3: The CSR will advise you when a service provider has been dispatched and give you an estimated time of arrival (usually within 30-45 minutes).